Your questions about HelloAdmin, answered

HelloAdmin is an AI receptionist and front-office assistant for small businesses. It answers customer calls, texts and emails, captures what people need and helps your team follow through. See how it works.

HelloAdmin fits businesses where customer questions arrive while the owner or team is doing other work or after hours: sign shops, landscapers, home-service teams, property services, community organizations and sports leagues. Explore the business examples to try a conversation.

You can get started at any time. Go to https://go.helloadmin.app/get-started and enter your business website. HelloAdmin uses it to build your business information, so you can get your assistant ready in minutes.

Yes. Try a call or chat with one of our example businesses, or use the free plan to explore HelloAdmin for your own business. Review the current allowances on the pricing page.

Yes. You control the business information, tasks and alert preferences your assistant uses.

Yes. Ask us about your specific options.

Yes. HelloAdmin answers customer questions and takes messages when your business is closed or your team is busy.

Yes. HelloAdmin handles customer conversations across calls, texts and emails, keeping inquiries and messages organized in one place.

Yes. HelloAdmin collects useful details such as the customer's location, project type, timing and contact information, giving your business an organized quote or estimate request.

Yes. HelloAdmin can schedule appointments through your connected calendar and gather the relevant details during the conversation.

HelloAdmin gathers the relevant details and alerts the right person, helping customers get the attention they need.

HelloAdmin recognizes urgent requests and alerts the appropriate person using your alert preferences.

HelloAdmin offers multiple voice options and multilingual experiences.

HelloAdmin learns about your business from your website and the information you provide, including your services, hours and common questions. You can add or update information as your business changes.

Yes. You can update your hours, services and instructions as your business changes.

HelloAdmin supports Google and Outlook scheduling and can connect to back-office systems. Contact us about the tools and workflows you use.

No. HelloAdmin handles everyday calls, questions and messages so your team has more time for customers and the work they do best.

Compare the current free and paid options on the pricing page. Look at included usage, supported channels and integrations alongside the subscription price.

Choose the plan that fits your call and message volume, channels and the tools you want to connect. Contact us if you would like help choosing.

Contact HelloAdmin for help with your account, invoices or plan changes.

HelloAdmin combines secure cloud infrastructure, encrypted connections and controlled access to customer information. That gives your front office a protected place to handle everyday requests while your team stays in charge of the business information and tasks you share.

HelloAdmin runs on established cloud infrastructure supported by independent security assessments. That foundation provides protections for the systems hosting your service. Our team can share the relevant infrastructure assurance information as part of your security review.

Subscription payments are handled through dedicated, PCI-DSS-compliant payment infrastructure. Card details go directly through the payment provider’s protected billing flow, keeping payment processing separate from your everyday customer conversations and business records.

Yes. You choose the business information, questions and tasks your assistant handles, along with the situations that should alert a person.

Encrypted web connections protect information in transit between your browser and HelloAdmin. This helps keep account activity and business information protected while you use the service. Our team can provide technical details for your security review.

Your connected workflows are set up around the jobs you want HelloAdmin to do, such as capturing requests or helping with scheduling. We can help you review the access each workflow needs so the connection fits your business and your team’s responsibilities.

Your assistant uses customer questions, contact details and the business information you provide to give useful answers and organize follow-up. You choose the work it handles. Our privacy policy explains data handling, and our team can help you review data-use and retention requirements for your channels.

Yes. Contact our team to start a data-access or deletion request. We’ll guide you through identity verification, explain the applicable retention requirements and help you understand the next steps. See our privacy policy for more detail.

Yes. We can walk through the architecture, infrastructure assurance, payment handling and application controls relevant to your setup. Share your questionnaire or requirements with our team so you have the information you need to evaluate HelloAdmin with confidence.